Privacy Policy

1. Information We Collect

• Account details (name, email, and authentication data).
• Billing and transaction information processed by Paddle.
• Usage and device information to operate and improve GPath Software, including app version, operating system (from the request User-Agent), and approximate country (derived from IP via our CDN — we store the country code only, not your IP address) when a desktop device trial starts.
• Support communications and feedback you submit.

2. How We Use Information

• Provide and maintain the service.
• Authenticate users and secure accounts.
• Process subscriptions and payments.
• Respond to support requests and service inquiries.
• Improve performance, reliability, and user experience.
• Comply with legal obligations.

3. Payment Processing

Payments are handled by Paddle. We do not store full payment card details on our servers. Paddle acts as Merchant of Record and processes payment and tax data in line with its own policies and legal obligations.

4. Cookies and Similar Technologies

We use cookies and local storage for essential site functions, session management, preferences, and basic analytics. You can control cookies through browser settings, but some features may not work properly if disabled.

5. Data Sharing

We do not sell personal information. We share data only as needed with service providers (such as payment and hosting partners), when legally required, or to protect rights, security, and platform integrity.

6. Data Retention

We retain personal data only as long as needed for account operation, legal, tax, fraud prevention, and support purposes.

7. Security

We use reasonable technical and organizational safeguards to protect data. No system is perfectly secure, but we continuously work to maintain strong security practices.

8. Your Rights

Depending on your location, you may have rights to access, correct, delete, or port personal data, and to object to or restrict certain processing. Contact us to make a request.

9. International Transfers

Your data may be processed in countries other than your own. Where required, we apply appropriate safeguards for cross-border transfers.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Changes become effective when posted on this page.

11. Contact

Privacy questions or requests can be sent to LayerSix Digital Limited at [email protected] , Company Number 17037227, registered address 19 Hopes Hill Drive, Carlisle, United Kingdom, CA1 3LD.